Setup Guide
Get Tina up and running in less than 10 minutes. You’ll choose a dedicated business email and phone number, add your business info, and Tina will start handling customer messages automatically.
Start Setup Now4 Simple Steps
Everything you need to get started with Tina
Get Your Business Email + Phone
Tina becomes your primary business inbox. During onboarding you’ll pick your @usetina.com business email and your preferred phone number area code.
Choose your business email (e.g., joes-coffee@usetina.com)
Enter an area code for your dedicated business phone number
Complete payment to provision your business email and phone number
Share your Tina email + phone with customers (this is what they’ll contact)
Pro Tip: Pick a simple email customers can remember (like your business name), and choose an area code that matches where you work.
Add Your Business Info
Tell Tina about your business so she can provide accurate responses to your customers.
Business Details: Name, description, and location
Services: List what you offer and pricing (if applicable)
FAQs: Common questions customers ask and your answers
Business Hours: When you're available for work
Pro Tip: The more information you provide, the better Tina can respond to your customers. You can always add or update this later in your dashboard.
Configure AI Settings
Choose how you want Tina to handle your customer emails.
Draft Mode (Recommended for new users)
Tina creates draft responses for you to review and approve before sending. Perfect if you want to maintain full control.
Auto-Send Mode
Tina automatically sends responses to customer emails based on your business information. Great for hands-off email management.
Pro Tip: Start with Draft Mode to see how Tina responds, then switch to Auto-Send when you're comfortable.
Review & Launch
Double-check your info and start using your Tina business email and phone number with customers.
Verify your business information is correct
Check your AI response mode (Draft or Auto-Send)
Share your business email + phone number with customers
Click "Complete Setup" and you're done!
🎉 Congratulations! Tina is now ready to handle customer emails and texts based on your business info and preferences.
What Happens Next?
Here's what to expect after setup
📧 Your Business Inbox
Customers email your Tina business address (e.g., yourname@usetina.com). Tina categorizes and replies (or drafts) based on your settings.
📱 Business Texting
Customers can text your dedicated business number. Tina responds automatically and you can jump in anytime from the dashboard.
📊 Dashboard Access
View all conversations (email + text), stats, and AI-generated drafts from your Tina dashboard. You can reply, edit, or approve responses.
⚙️ Easy Updates
Update your services, FAQs, or AI settings anytime from your dashboard. Changes take effect immediately.
Ready to Get Started?
Set up Tina in less than 10 minutes and start handling customer emails automatically.