Setup Guide
Get Tina up and running in less than 10 minutes. Follow these simple steps to start handling your customer emails automatically.
Start Setup Now4 Simple Steps
Everything you need to get started with Tina
Connect Your Gmail
Link your Gmail account so Tina can monitor your inbox and respond to customer emails.
Click "Connect Gmail" during onboarding
Sign in with your business Gmail account
Grant Tina permission to read and send emails on your behalf
Don't worry—we use secure OAuth 2.0 and never store your password
Pro Tip: Make sure you're logged into the Gmail account you want to use for your business before starting.
Add Your Business Info
Tell Tina about your business so she can provide accurate responses to your customers.
Business Details: Name, description, and location
Services: List what you offer and pricing (if applicable)
FAQs: Common questions customers ask and your answers
Business Hours: When you're available for work
Pro Tip: The more information you provide, the better Tina can respond to your customers. You can always add or update this later in your dashboard.
Configure AI Settings
Choose how you want Tina to handle your customer emails.
Draft Mode (Recommended for new users)
Tina creates draft responses for you to review and approve before sending. Perfect if you want to maintain full control.
Auto-Send Mode
Tina automatically sends responses to customer emails based on your business information. Great for hands-off email management.
Pro Tip: Start with Draft Mode to see how Tina responds, then switch to Auto-Send when you're comfortable.
Review & Launch
Double-check your settings and let Tina start monitoring your inbox.
Verify your business information is correct
Check your AI response mode (Draft or Auto-Send)
Review email categorization settings
Click "Complete Setup" and you're done!
🎉 Congratulations! Tina will now monitor your Gmail inbox 24/7 and handle customer emails based on your preferences.
What Happens Next?
Here's what to expect after setup
📧 Email Monitoring
Tina checks your Gmail inbox every hour for new customer emails. She'll categorize them and respond based on your settings.
🏷️ Gmail Labels
Tina automatically creates labels in your Gmail (like "Tina/AI Responded", "Tina/Need Owner Response") to organize your emails.
📊 Dashboard Access
View all your email conversations, stats, and AI-generated drafts from your Tina dashboard. You can reply, edit, or approve responses.
⚙️ Easy Updates
Update your services, FAQs, or AI settings anytime from your dashboard. Changes take effect immediately.
Ready to Get Started?
Set up Tina in less than 10 minutes and start handling customer emails automatically.